Accommodation Advisor

This role is for an experienced Accommodation Advisor to join a specialist organisation delivering housing and homelessness support services across Leicester, Leicestershire and Rutland, based in Braunstone. You will support men in prison, prison leavers and individuals under probation supervision who are experiencing housing difficulties or are at risk of homelessness. The position is paid at £22.00 per hour, working Monday to Friday, 37 hours per week, with a remote or home-based arrangement and flexible working across office, probation and community settings. Key responsibilities include managing an active caseload, working towards performance targets, completing housing needs and risk assessments, and developing personalised support.

We are recruiting an experienced Accommodation Advisor to join a specialist organisation delivering housing and homelessness support services across Leicester, Leicestershire and Rutland.
This role will involve supporting men in prison, prison leavers and individuals under probation supervision who are experiencing housing difficulties or are at risk of homelessness.

We are particularly interested in candidates with previous experience in prison services, probation, offender rehabilitation, resettlement or supporting ex-offenders.
You will help individuals access suitable accommodation, prepare for release, maintain tenancies and develop the skills needed to live independently and reduce the risk of reoffending.

What's on Offer?

• -22.00 per hour.
• Monday to Friday working (37 hours)-
• Remote / home-based working arrangement.
• Flexible working across office, probation and community settings.
• Opportunity to make a genuine difference to vulnerable individuals.
• Work alongside probation services, prisons and housing providers.

Key Responsibilities

• Manage an active caseload and work towards performance targets.
• Complete housing needs and risk assessments.
• Develop personalised support and action plans.
• Provide one-to-one housing advice and facilitate group sessions.
• Support prison leavers with accommodation, homelessness prevention and tenancy sustainment.
• Work closely with probation, prison services and external agencies.
• Advocate for clients and overcome barriers to securing accommodation.
• Maintain accurate case records and respond to safeguarding concerns.

About You

• Previous experience in housing, homelessness, prison resettlement, probation or offender support.
• Ideally, experience working directly with ex-offenders, prison leavers or individuals within the criminal justice system.
• Good understanding of housing options, homelessness prevention and tenancy sustainment.
• Knowledge of safeguarding, welfare benefits and independent living.
• Experience managing caseloads and supporting individuals with complex needs.
• Excellent communication, organisational and relationship-building skills.
• A compassionate, resilient and non-judgemental approach.

Additional Requirements

• Full UK driving licence and access to a vehicle, or alternative reliable transport (desirable)-
• Flexibility for occasional evening and weekend work.
• Enhanced DBS and prison clearance required.

If you have experience in prison services, probation, offender rehabilitation, resettlement or housing support, we'd love to hear from you! Apply now or contact Olivia at (url removed)-for more information.-