Administrator

This is a temporary to permanent Lettings Administrator role in Bournemouth, working Monday to Friday, 08:30am to 5:00pm, with an immediate start available and a rate of £12.71 per hour. The successful candidate will provide administrative support to the lettings team, managing incoming enquiries via telephone and email, updating property records and maintaining accurate databases, and preparing and processing tenancy documentation. Additional duties include supporting tenant move-ins and property management processes, liaising with landlords, tenants and contractors, arranging appointments and coordinating diaries, and assisting with general office administration. Strong administration skills and a commitment to excellent customer service are required.

Lettings Administrator
Location: Bournemouth
Salary: -12.71 per hour
Job Type: Temporary to Permanent
Hours: Monday to Friday, 08:30am - 5:00pm

Start Date: Immediate Start Available

About the Role
We are currently recruiting for a Lettings Administrator to join a busy and growing
property team. This is an excellent opportunity for someone with strong administration skills and a passion for delivering excellent customer service.
The successful candidate will provide essential administrative support to the lettings team, ensuring the smooth running of day-to-day processes and providing a professional service to landlords, tenants, contractors, and colleagues.

Key Responsibilities

• Providing administrative support to the lettings team
• Managing incoming enquiries via telephone and email
• Updating property records and maintaining accurate databases
• Preparing and processing tenancy documentation
• Supporting tenant move-ins and property management processes
• Liaising with landlords, tenants, and contractors
• Arranging appointments and coordinating diaries
• Updating internal systems and maintaining accurate records
• Assisting with general office administration duties
• Providing excellent customer service at all times

About You
We are looking for someone who is organised, reliable, and confident working in a fastpaced environment. You will have excellent communication skills and the ability to build strong relationships with customers and colleagues.
You will ideally have:

• Previous administration or customer service experience
• Excellent attention to detail and organisational skills
• A professional telephone manner
• Strong written and verbal communication skills
• Ability to prioritise workload and manage multiple tasks
• Good IT skills and confidence using Microsoft Office systems
• A proactive approach and willingness to learn
• Previous property or lettings experience is desirable but not essential

TJCOM