Contract Administrator

This Contract Administrator role is based in Tower Hamlets, offering £35,000 to £37,000 per annum with training and progression. The postholder will ensure customer requests are handled efficiently, providing comprehensive feedback where necessary, and will raise purchase orders while managing invoicing from start to finish. Responsibilities also include portfolio diary management, arranging emergency call outs, scheduling planned maintenance, liaising with subcontractors and booking jobs. The role involves running and reviewing weekly WIP and debt reports, completing monthly contractual and extra works invoicing, and assisting the Contract Manager with Monthly Contract Review reports.

Job Specification:

• Ensure all customer requests are dealt with in an efficient manner, providing comprehensive feedback where necessary
• Raising of purchase orders and management of invoicing from start to finish.
• Portfolio diary management.
• Arranging emergency call outs.
• Scheduling planned maintenance.
• Liaising with Subcontractors and booking jobs.
• Run and review WIP reports weekly
• Run and review Debt report weekly
• Monthly contractual and extra works invoicing.
• Completing paperwork and monthly billing.
• Direct contact with customers over the phone.
• Assist the Contract Manager with completing Monthly Contract Review reports to a high standard and in a timely manner.
• Manage the project log, keeping records up-to-date and highlight any potential overspends or discrepancies for all reactive order and work
• Answer calls and emails in a professional and timely manner.
• Ensure the delivery of high Customer Service Standards.
• Support with any adhoc requests required