Customer Training Commercial Manager

This is a six-month rolling contract, inside IR35, for a Customer Training Commercial Manager based in Lincoln at the University of Lincoln, with hybrid working and potential travel to Sweden and Germany. The role provides commercial and project management support to a Product Training department, overseeing the full commercial lifecycle of customer training services from sales and marketing through to project delivery, financial management and invoicing. Responsibilities include developing and implementing sales strategies for customer training services, managing training catalogues, marketing materials and commercial proposals, and establishing competitive pricing through benchmarking and market analysis. The pay rate is £25.00 per hour PAYE or £33.79 per hour umbrella.

Rullion are looking to recruit for the following position:

Job Title: Customer Training Commercial Manager
Location: Lincoln - University of Lincoln
Start Date: ASAP
Contract Duration: 6-month rolling contract
IR35 Status: Inside IR35
Pay Rate: -25.00 PAYE / -33.79 Umbrella per hour
Working Arrangement: Hybrid working
Travel: Potential travel to Sweden and Germany

About the Role

• We are seeking an experienced Customer Training Commercial Manager to provide commercial and project management support to a Product Training department.
• This role will oversee the full commercial lifecycle of customer training services, from sales and marketing through to project delivery, financial management and invoicing.
• The successful candidate will work closely with internal teams, external customers and global partners to drive revenue, profitability and the successful delivery of training programmes across the UK and internationally.

Key Responsibilities:

• Develop and implement sales strategies for customer training services.
• Manage customer training catalogues, marketing materials and commercial proposals.
• Establish competitive pricing through benchmarking and market analysis.
• Lead direct customer engagement and sales activities.
• Oversee commercial aspects of training projects, including budgets, costs, invoicing and profitability.
• Manage training projects delivered across the UK and overseas.
• Collaborate with global teams to maintain best practices and maximise revenue opportunities.
• Work closely with Product Training teams to ensure training solutions meet customer and market demands.
• Ensure compliance with relevant commercial policies, procedures and regulations.

Skills & Experience Required:

• Previous experience in a commercial management, contract management or customer-facing role.
• Degree-level qualification in Commercial Management, Finance, Engineering or equivalent experience.
• Project management experience is essential.
• Strong commercial awareness, including budget management, cost control and profitability.
• Proven sales, marketing and customer relationship management skills.
• Ability to manage multiple projects and stakeholders.
• Experience preparing commercial proposals and managing customer contracts.
• Excellent communication, negotiation and organisational skills.
• Knowledge of technical training products or gas turbines would be advantageous.
• Ability to work collaboratively with UK and international teams.

If available please send CV and a member of the team will be in touch

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.