Debt Recovery Officer

This Debt Recovery Officer role is based in Sale, Manchester, with travel and a hybrid pattern of three days in the office and two at home after twelve weeks of training. Working 37.5 hours per week, Monday to Friday, you will manage the execution of legal actions for the collection of overdue customer balances, initiating legal proceedings against customers who have failed to settle outstanding debts and managing cases from initiation to successful resolution. You will work to deadlines, keep accurate records of litigation cases including communications, legal filings and court orders, and prepare, draft and file legal documents such as complaints, motions and summons. Salary is £32,000 to £40,000 per annum DOE, plus bonus and benefits.

Role: Debt Recovery Officer

Location: Sale, Manchester with travel (office 3 days/home 2 days) after 12 weeks training

Hours: 37.5 per week Mon-Fri

Salary: up to £40,000 DOE + 10% bonus + benefits

I am looking to recruit an experienced Debt Recovery Officer for a client based in Sale, Manchester and the role with involve some travel. Ideally with some experience within legal.

Have you previously worked within debt recovery?

Have you managed multiple legal actions cases?

As a Debt Recovery Officer for my client, you will manage the execution of legal actions for the collection of overdue customer balances. You will be responsible for initiating legal proceedings against customers who have failed to settle outstanding debts, managing cases from initiation to successful resolution.

The Debt Recovery Officer will:

• Work to deadlines and manage cases.
• Keep accurate records of litigation cases, including communications, legal filings, and court orders.
• Prepare documents and draft and file legal documents, including complaints, motions, summons, and other court filings.

• Assess accounts that have reached the litigation/vacant process and enforcement action, ensuring only viable cases are pursued to a final hearing.
• Start legal proceedings against customers with overdue balances, ensuring compliance with legal and regulatory guidelines.
• Work with Solicitors to prepare detailed witness statements for positive outcomes at final hearings.
• Manage risks on legal cases associated with litigation efforts, including potential liabilities and cost-effectiveness.

Your Debt Recovery Officer experience:

• Previous experience in debt recovery and court attendance, with a focus on debt collection.
• Strong knowledge of debt recovery litigation processes, legal filing procedures, and courtroom protocols.
• Experience managing debt collection cases through the full litigation cycle, from initiation to judgement.
• Experience in a collection's environment, specifically with large customer bases or commercial accounts.
• In-depth knowledge of legal processes impacting debt collection, including litigation and enforcement across England or Scotland.
• Understanding of regulatory requirements organisations.
• Experience using Customer CRM and/or Lead Management systems.

Please follow the link to apply for this Debt Recovery Officer role based in Sale.

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