Order-Processing Administrator

This Order-Processing Administrator role near Banbury sits within a retail business with a strong family ethos. You will manage customer orders accurately and efficiently from start to finish, coordinating with internal teams to ensure timely delivery of products and maintaining accurate records of order details and updates. Handling customer queries, providing order status updates and resolving order-related issues promptly are central to the position. Strong administrative skills, including Excel, Word and Outlook, are required, alongside strong organisational skills. SAP experience is advantageous but not essential. Salary is £27,000 to £28,000 per annum, with access to an excellent benefits package.

As an Order-Processing Administrator, you will play a key role in ensuring the smooth management of orders from start to finish. This role focuses on keeping everything on track, supporting the business with accurate processing and coordination.

Client Details

My client, who are based near Banbury, operate within the retail industry and pride themselves on having a strong family ethos.

Description

Key responsibilities of the Order-Processing Administrator include:

• Process and manage customer orders accurately and efficiently.
• Coordinate with internal teams to ensure timely delivery of products.
• Maintain accurate records of order details and updates.
• Handle customer queries and provide updates on order statuses.
• Identify and resolve any order-related issues promptly.
• Assist in improving order management processes where needed.
• Ensure compliance with company policies and procedures.

Profile

The successful Order-Processing Administrator will have:

• Experience in order management or a similar role is highly desirable.
• Strong administrative skills including use of Excel, Word, Outlook.
• SAP experience is highly advantageous but not essential.
• Strong organisational skills.
• Excellent communication and customer service abilities with a great telephone manner.
• A keen eye for detail and accuracy in processing information.
• Be personable, trustworthy and reliable.

Job Offer

Benefits include:

• A competitive salary
• Hybrid working
• Great career progression opportunities
• Full training and mentoring provided
• A comprehensive benefits package
• Access to many company perks
• Generous annual leave package
• Free parking onsite