Sales Administrator - Engineering

This is a permanent, full-time Sales Administrator role within an established engineering business based in Wigston Parva, offering £30,000 to £32,000 per annum with free parking and an early finish every Friday. You will provide vital support to the sales team and act as a key point of contact for customers, managing customer accounts and responding to enquiries regarding orders, pricing, lead times and deliveries. Responsibilities include preparing quotations and sales documentation, processing customer orders accurately using the company's ERP system, monitoring orders and keeping customers updated, and liaising with Sales, Operations, Finance and Logistics to resolve queries.

Sales Administrator - Engineering

Permanent | Full-Time | Early Finish Every Friday

Are you an organised, proactive Administrator who enjoys building customer relationships and working in a fast-paced commercial environment?

We're looking for a Sales Administrator to join an established engineering business, providing vital support to the sales team and acting as a key point of contact for customers.

This is a varied role combining customer service, order processing, quotations and account administration, offering the opportunity to take ownership of your workload and make a real difference to the customer experience.

The Role

• Manage customer accounts and respond to enquiries regarding orders, pricing, lead times and deliveries.

• Prepare quotations and sales documentation.

• Process customer orders accurately using the company's ERP system.

• Monitor orders and keep customers updated on progress.

• Liaise with Sales, Operations, Finance and Logistics to resolve queries.

• Maintain accurate customer, pricing and commercial records.

• Support sales reporting and identify opportunities to improve processes.

About You

• Previous experience in sales administration, order processing, account administration or a similar commercial role.

• Experience using an ERP or MRP system.

• Excellent communication, organisation and attention to detail.

• Good working knowledge of Microsoft Office, particularly Excel and Outlook.

• A proactive, customer-focused approach with the ability to manage multiple priorities.

• A dependable team player who takes ownership and follows tasks through to completion.

Experience within engineering, manufacturing or a technical commercial environment would be advantageous.

Working Hours

Monday-Thursday: 8:15am-4:45pm
Friday: 8:00am-2:00pm

If you're a commercially minded Administrator looking for a varied role where your organisational skills and customer service make a difference, we'd love to hear from you.

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