Sales Support Administrator

This Sales Support Administrator role in Barbican supports the telecommunications Business Development and Sales teams, acting as a central point of contact between internal teams, suppliers and clients. Responsibilities include maintaining and updating the CRM system (HubSpot), tracking client progress through the sales pipeline, resolving issues and queries related to new client applications, and assisting with document preparation, reporting and ad-hoc administrative tasks. The position also involves developing a strong understanding of internal processes and products, supporting the sales process and building relationships across teams. Salary: £38,000 - £40,000 per annum.

Sales Support / Customer Support / Administration / telecom

Overview

Our client is seeking an organised and proactive Sales Support Administrator to join their dynamic sales team.
This role will play a vital part in supporting the telecommunications / telcoms Business Development and Sales teams by managing data, coordinating administration, and ensuring a smooth onboarding process for customers.

You'll act as a central point of contact between internal teams, suppliers, and clients - helping drive efficiency, accuracy, and professionalism throughout the sales cycle.

Key Responsibilities as the sales support administrator

• Maintain and update the CRM system (HubSpot)

• Develop a strong understanding of the organisation's internal processes and products

• Support the Business Development and Sales teams throughout the sales process

• Build and nurture relationships with internal teams, suppliers, and clients

• Track client progress through the sales pipeline

• Resolve issues and queries related to new client applications efficiently and professionally

• Assist with document preparation, reporting, and ad-hoc administrative tasks

Experience & Skills Required for the sales administrator position

• CRM experience (HubSpot, or similar)

• Previous experience in administration, sales support and telecomunications / telcoms / broadband.

• Excellent written and verbal communication skills

• Strong attention to detail and accuracy

• Highly organised with the ability to manage multiple tasks and deadlines

• Proficient in Microsoft Office (especially Excel, Word, and Outlook); experience with mail merges

• Confident telephone manner and professional communication style

• Ability to work both independently and as part of a team

• Positive, proactive, and "can-do" attitude

• Desire to learn and develop within the company

Benefits for the sales support administrator post

• Be part of a growing, forward-thinking company

• Opportunity to work alongside a supportive, collaborative team

• Gain valuable exposure to the full sales cycle and customer journey

• Receive in-depth training and professional development