Sea Import Operator

This role is for an experienced FCL Sea Import Operator to join the busy import team of an established small-to-medium-sized freight and logistics business in Basildon. You will manage FCL sea import shipments from the point of vessel departure through to final delivery, monitoring vessel arrivals, tracking ETAs and keeping customers updated on shipment progress. The position involves liaising with shipping lines, hauliers, customers and relevant third parties, coordinating customs clearance with customs teams to ensure documentation and requirements are met, and arranging container collections and deliveries. Confidence in managing shipments through the import process and a high standard of customer service are essential.

Sea Import Operator

Location: Basildon
Salary: £32,000 - £38,000 DOE
Working Pattern: Hybrid - up to 3 days working from home

Are you an experienced FCL Sea Import Operator looking to join a forward-thinking business that values its people, offers genuine flexibility and provides a supportive working environment?

We're working with an established small-to-medium-sized freight and logistics business looking to recruit an experienced FCL Sea Import Operator to join its busy import team.

This is a great opportunity for someone who enjoys working in a fast-paced environment, takes pride in delivering a high standard of customer service and is confident managing shipments through the import process.

The Role

You'll be responsible for managing FCL sea import shipments from the point of vessel departure through to final delivery, ensuring everything runs smoothly and efficiently.

Working closely with shipping lines, customers, customs teams and transport providers, you'll oversee the destination-side import process, keeping shipments moving and customers informed throughout.

Key Responsibilities:

• Manage FCL sea import shipments from point of sailing through to final delivery.

• Monitor vessel arrivals, track ETAs and keep customers updated on shipment progress.

• Liaise with shipping lines, hauliers, customers and relevant third parties.

• Coordinate customs clearance, working closely with customs teams to ensure documentation and requirements are met.

• Arrange container collections and deliveries, ensuring these are completed within agreed timeframes.

• Monitor free time, demurrage and detention, proactively addressing any potential issues.

• Prepare and process import documentation, arrival notices and associated shipment paperwork.

• Handle customer queries and resolve any operational challenges or delays.

• Ensure shipments are processed accurately and efficiently, maintaining a high level of customer service.

About You

We're looking for someone with previous experience in FCL Sea Import Operations, ideally within a freight forwarding environment.

You'll be organised, proactive and comfortable managing a busy workload, with the ability to prioritise effectively and keep multiple shipments moving at any one time.

You'll also bring:

• Previous FCL sea import experience.

• Good knowledge of UK import procedures and documentation.

• Customs knowledge or experience would be advantageous.

• Experience coordinating container deliveries and working with transport providers.

• Strong communication and customer service skills.

• Good attention to detail and the ability to work under pressure.

• A positive, adaptable attitude and a genuine team-focused approach.

Personality and team fit are particularly important. We're looking for someone who will contribute positively to the team, enjoys working collaboratively and is happy to get stuck in.

What's on Offer?

• Salary £32,000 - £38,000, depending on experience.

• Hybrid working, with up to 3 days from home.

• Flexible start and finish times, typically between 7am and 5pm.

• A flexible approach to working hours, recognising the need to support the business during busy periods while offering flexibility in return.

• Occasional overtime opportunities where weekend shipments require additional support.

• Pension.

• Subsidised gym membership.

• Paid company social events.

• The opportunity to join a forward-thinking business that values its people and encourages new ideas.

If you're an experienced FCL Sea Import Operator looking for a role offering a good balance of responsibility, flexibility and a positive working environment, we'd love to hear from you.

#SEA FREIGHT #FCL #IMPORTS

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy