Service Advisor

This Service Advisor role in Chippenham sits within a well-established, family-owned automotive group in Wiltshire, paying £30,000–£31,000 plus bonus. You will be the main point of contact for customers throughout their vehicle's service and repair journey, working closely with the workshop and manufacturer teams to ensure a high level of service from booking through to vehicle collection. The position requires previous experience as a Service Advisor or in a similar customer-facing automotive role, confident and professional communication skills, excellent customer service skills, good computer literacy, and knowledge of vehicles and general automotive terminology.

Job Title: Service Advisor

Location: Chippenham
Salary: £30,000-£31,000 + Bonus

We are currently recruiting for an experienced Service Advisor to join a well-established, family-owned automotive group based in Wiltshire.

As a Service Advisor, you will be the main point of contact for customers throughout their vehicle's service and repair journey. You'll work closely with the workshop and manufacturer teams to ensure customers receive a high level of service from booking through to vehicle collection.

What We're Looking For

• Previous experience working as a Service Advisor, or in a similar customer-facing automotive role

• Confident and professional communication skills

• Excellent customer service skills

• Good computer literacy and the ability to use various IT systems

• Good knowledge of vehicles and general automotive terminology

• Ability to work well under pressure and in a busy dealership environment

What's In It For You?

• Competitive salary of £30,000-£31,000

• Bonus scheme

• Working within a supportive and experienced team

• Opportunity to develop your career within a well-established automotive group

• Manufacturer training and development opportunities

What's next?

Call or WhatsApp Ella Bowness on ((phone number removed)) or find me on LinkedIn and drop me a message Alternatively click apply now. don't worry if your CV isn't up to date, just send what you have. You will get a response within 5 days!