Store Manager

This Store Manager role in Lewisham Central offers full ownership of a busy, customer-focused operation within a growing, premium organisation. You will lead a large team to deliver an exceptional customer experience while driving commercial performance and maintaining outstanding operational standards. The position suits experienced Senior Retail Store Managers, or those from hospitality, hotels or leisure, who have led large teams and delivered strong results in demanding environments. The role provides greater autonomy, genuine career progression and an improved work-life balance, with people, customer experience and operational excellence placed first.

General Manager

Lewisham| £45,000 - £50,000 Basic (including London Weighting) + 10% Bonus + Excellent Benefits

Senior Retail Store Managers - Ready to Take Your Leadership Career in a New Direction?

You've mastered the art of running a successful, high-performing operation.

You've led large teams, driven commercial performance, delivered exceptional customer experiences and maintained outstanding standards in demanding, fast-paced environments.

But perhaps you're ready for something different.

An opportunity to take everything you've learned in retail, hospitality, hotels or leisure and apply it in a premium, service-led environment where people, customer experience and operational excellence come first.

We're recruiting on behalf of a growing, premium organisation looking for an experienced General Manager to lead a large, customer-focused operation in Lewisham.

This is an exciting opportunity to transition into a different sector, offering greater autonomy, genuine career progression and an improved work-life balance.

The Role

You'll take full ownership of a busy operation, leading your team to deliver an exceptional customer experience while driving performance and maintaining the highest operational standards.

You'll be responsible for:

• Leading, coaching and developing a high-performing team
• Delivering exceptional customer experiences and service standards
• Driving operational performance, efficiency and compliance
• Creating a positive, engaging culture where people thrive
• Managing budgets, KPIs and overall operational performance
• Taking ownership, making decisions and leading from the front

Who We're Looking For

We're particularly keen to hear from experienced:

• Senior Retail Store Managers
• Flagship Store Managers
• Retail Area / Cluster Managers
• Hotel General Managers
• Hospitality Operations Managers
• Leisure General Managers

You'll be a confident, commercially aware leader with experience managing large teams and complex operations.

Most importantly, you'll have a genuine passion for people, exceptional customer service and developing high-performing teams.

Previous experience in the sector isn't required. We're looking for proven leadership ability, operational expertise and the ambition to succeed in a new environment.

What's On Offer?

• £45,000 - £50,000 basic salary (including London Weighting)
• 10% annual bonus
• Excellent benefits package
• Improved work-life balance compared with traditional retail and hospitality roles
• Genuine career progression within a growing organisation
• A rewarding, people-focused leadership role with real autonomy

Ready for Something Different?

If you're a successful Senior Retail, Hotel, Hospitality or Leisure Manager looking to step away from traditional sector demands without sacrificing responsibility, salary or career progression, we'd love to hear from you.

Your leadership skills are highly transferable. This could be the career move you've been looking for.

you.