Supply Chain Administrator

This Supply Chain Administrator role in Shildon supports EMEA replenishment, supply chain and logistics activities. Working 37.5 hours per week between 8:00am-4:00pm or 9:00am-5:00pm, you will respond to customer requests for quotations and lead times, receive and process customer orders, and check export compliance documentation, specifications and stock availability. You will liaise with production teams to confirm lead times where stock is unavailable, create orders on internal systems and confirm receipt to customers, and review order portfolios for each ASC, communicating weekly deadlines.

Supply Chain & Logistics Administrator

Location: Shildon, DL4
Pay Rate: -16.00 per hour
Hours: 37.5 hours per week
Working Hours: 8:00am-4:00pm or 9:00am-5:00pm

The Role

We are currently recruiting for a Supply Chain & Logistics Administrator to join our client's team in Shildon. This role will support EMEA replenishment, supply chain and logistics activities, ensuring customer orders are processed efficiently, deliveries are coordinated and lead times are communicated accurately.

This is an excellent opportunity for someone with strong administration skills and experience or an interest in supply chain, logistics, order processing and delivery coordination.

Key Responsibilities

• Responding to customer requests for quotations and lead times.

• Receiving and processing customer orders, checking export compliance documentation, specifications, stock availability and required information.

• Liaising with production teams to confirm lead times where stock is unavailable.

• Creating orders on internal systems and confirming receipt to customers.

• Reviewing order portfolios for each ASC and communicating weekly deadlines.

• Coordinating with internal teams to agree and manage lead times.

• Supporting logistics activities, including delivery coordination and shipment tracking.

• Monitoring order progress to help ensure deliveries meet agreed deadlines.

• Managing product returns and issuing credit notes where required due to disputes or non-conformities.

• Completing and maintaining OTIF (On Time In Full) reports.

• Maintaining accurate order, delivery and logistics records.

• Liaising with customers, suppliers and internal departments to resolve queries and minimise delays.

The Ideal Candidate

• Previous experience in administration, supply chain, logistics or order processing.

• Excellent organisational skills and attention to detail.

• Confident using computer systems, spreadsheets and Microsoft Office.

• Strong communication and problem-solving skills.

• Able to manage competing priorities and meet deadlines.

• Experience with export documentation, stock management, delivery coordination or OTIF reporting would be advantageous.

What We Offer

• -16.00 per hour

• 37.5 hours per week

• Working hours of either 8:00am-4:00pm or 9:00am-5:00pm.

• An opportunity to develop experience within an international supply chain and logistics environment.

If you have strong administration skills and enjoy working in a fast-paced supply chain and logistics environment, we would love to hear from you!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.