Deli Team Member

Job Description

ABOUT US

Since 1986, Yummies Deli has been a home on the Mill Hill high street andmdash; a Jewish-style bagel bakery, delicatessen and patisserie created with passion and rooted in our community. We hand-boil and bake our own bagels every day, carve our own smoked salmon, and our team bakes fresh challah, Danish pastries, cakes and biscuits from scratch. Our customers arenandrsquo;t just customers andmdash; many have been coming to us for decades. Thatandrsquo;s the kind of place we are, and the kind of team member weandrsquo;re looking for.

THE ROLE

Youandrsquo;ll be the face of Yummies andmdash; serving customers at the counter and till, keeping the deli looking its best, sharing your product knowledge, and making every visit feel like a proper local experience. No two shifts are the same: you might be slicing smoked salmon, explaining the difference between a latke and a blini or helping a customer choose the right pastry for a family gathering. Youandrsquo;ll work across all front-of-house areas and support colleagues across both the floor and kitchen team through busy periods.

WHAT YOUandrsquo;LL DO DAY TO DAY

• Serve customers warmly and efficiently at the counter and till
• Engage confidently with customers andmdash; answering questions, making recommendations and building regulars
• Keep the deli counter and front-of-house areas beautifully presented throughout the day
• Replenish displays, rotate stock and remove any out-of-spec items
• Follow allergen and food safety procedures carefully at all times
• Support colleagues across counter service, drinks, replenishment and kitchen as needed
• Maintain excellent standards in personal presentation and hygiene

WHAT WEandrsquo;RE LOOKING FOR

• A genuine warmth and love of people andmdash; this is a customer-facing role and it shows
• Previous customer-facing or hospitality experience (retail, cafandeacute;, deli, restaurant)
• Curiosity about food andmdash; you donandrsquo;t need to know everything, but you need to want to learn
• Reliable, punctual and consistent andmdash; our customers count on us
• Calm and composed under pressure during busy periods
• Good communication skills and a team-first attitude
• Ability to work weekends and public holidays as part of a rota

NICE TO HAVE

• Food hygiene certificate (Level 2)
• Allergen awareness training
• Knowledge of Jewish food traditions and culture
• Till or EPOS experience